• • We have no curfew. Because we locates in the middle of residential street please put great care of our neighbors especially late night and early morning.
• • We don't accept late or early check in. When there is traffic accident or some reason for delay please let us know in advance.
• • Umeya is old wooden house. It's made of natural materials such as paper, mud and wood therefore it doesn't have perfect insulation. Please be quiet in the morning and night time. We provide earplugs if you get worried about noise.
• • Although Air-conditionings, fans and oil heaters are eqipped in each rooms, you may feel hot in summer and cold in winter. We appreciate your kind understanding about our traditional wooden house.

*Kyoto accommodation tax

• • The city of Kyoto started charging an accommodation tax from 1 October, 2018. 200 JPY (per person per night) will be charged additionally when you arrive for check-in.

*Cancel policy

• • If you want to cancel, please contact us until 1 week before you stay. If you cancel after that, we charge you cancel fee.
• 1 week before-: 20% / 3 days before-: 50% / on the day & no show: 100%